Privacy Policy

1. Introduction

Qadash Ltd. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.qadash.co.uk (the "Website").

Please read this Privacy Policy carefully. By using our Website, you consent to the data practices described in this policy. If you do not agree with the data practices described in this policy, you should not use our Website.

This policy was last updated on 21 November 2025.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you voluntarily provide to us when you:

• Contact us through our contact form or email
• Request information about our services
• Subscribe to our newsletter or marketing communications
• Interact with us on social media platforms

This information may include your name, email address, phone number, company name, and any other information you choose to provide.

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain information about your device and how you interact with our Website, including:

• IP address
• Browser type and version
• Operating system
• Pages you visit and time spent on pages
• Referring website addresses
• Date and time of your visit

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our products and services
• Improve our Website and user experience
• Analyse website usage and trends
• Comply with legal obligations
• Protect our rights and prevent fraud

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to collect and store information about your preferences and how you use our Website.

4.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

4.2 Cookies We Use

If you consent to our use of cookies, we use the following cookies on our Website:

4.3 Managing Your Cookie Preferences

You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.

You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our Website. This will allow you to review and update your consent preferences for cookies used on our Website.

Please note that if you choose to disable cookies, some features of our Website may not function properly, and your experience may be affected.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, analytics, and email delivery services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with your explicit consent or at your direction.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under UK data protection laws, including the UK GDPR, you have the following rights regarding your personal information:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to Erasure: You have the right to request that we delete your personal information in certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used format.
• Right to Object: You have the right to object to our processing of your personal information in certain circumstances.
• Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided in Section 9 below.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymise it.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.